Return and Refund Policy | Map Medal

Thank you for choosing Map Medal. The following terms apply to any products you purchased from us.

Interpretation and Definitions

Interpretation

The terms with an initial capital letter have meanings defined under the conditions outlined below. These definitions shall apply equally whether they are stated in the singular or plural form.

Definitions

For the purpose of this Return and Refund Policy:

  • Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to Map Medal.
  • Goods refer to the items available for sale on the Service.
  • Orders signify a request made by you to purchase Goods from us.
  • Service relates to the website.
  • Website denotes Map Medal, accessible at https://mapmedal.com/.
  • You refers to the individual accessing or using the Service, or the company or legal entity on whose behalf the individual is accessing or using the Service, as applicable.

Returns

We reserve the right to refuse returns of merchandise for any reason. All returns will be assessed on a case-by-case basis. Since we print on demand and do not maintain inventory, we typically do not accept returns. Instead, store credit will be issued for eligible returns.

Gifts

If the Goods were designated as a gift upon purchase and shipped directly to you, you will receive a gift credit equivalent to the value of your return. Once we receive the returned product, a gift certificate will be sent to you. If the Goods were not marked as a gift at the time of purchase, or if the gift giver had the Order shipped to themselves for later delivery, we will issue the refund to the gift giver.

Contact Us

If you have any questions regarding our Returns and Refunds Policy, please reach out to us: